API Reference

Update Template

put
https://api.edesk.com/v1/templates/

Update a template

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Path Params
int64
required

Template ID to update

Body Params
string
required

The name of the template.

string | null

The subject of the message.

string
required

The body of the message.

channels
array of integers | null

The channel IDs where template will be used.

channels
string
enum
required

The usage of the template.

Allowed:
template_type
array of strings
required
template_type*
Allowed:
query_type
array of strings | null
query_type
order_status
array of strings | null

The order status for which template will be used.

order_status
string | null
enum
Allowed:
boolean
required
order_fulfilment
array of strings | null
order_fulfilment
Allowed:
string | null
boolean
boolean
ai_classification
array of objects | null
ai_classification
attachments
array of objects | null
attachments
delete_attachments
array of integers | null
delete_attachments
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Updated 25 days ago

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Updated 25 days ago